Try MS Outlook as great Helpdesk solution for customer enquiry at Online / Internet shops. You'll receive a preset folder structure with the most common headlines that happen in customer enquiry Online / Internet shops, accompanied by starting points for text modules that usually can be put into these categories. The Add-in supports you when you at the keeping of the Webshop boilerplates for the helpdesk. All Webshop boilerplates are compatible to a multi-user network so that with a local network all the helpdesk staff share the same phrases and possess the same database. All suggestions for written texts already have headlines in 2 languages / were marked with small images for convenient browsing. This folder structure can easily be used in MS Outlook by the cool shareware Reply-Butler, so that the ClipTexts so that the ClipTexts can be found very quickly. Download now!